How Far Should Correction Requests to Influencers Go?
This article was automatically translated from the Japanese original. Read the original in Japanese
Correction requests should be limited to matters such as factual errors, missing PR labeling, or wording that must comply with regulations like the Pharmaceutical and Medical Device Act. You should avoid getting into fine-grained specifications of tone, such as phrasing, speaking style, or editing pacing. Pushing into that territory tends to result in the influencer declining the post, or in an unnatural outcome that no longer sounds like their own words.
What Range of Corrections Is Appropriate to Request?
It's fine to request corrections for content that would put both the brand and the influencer at risk after publication—such as factually inaccurate statements, missing PR labeling required under the Act against Unjustifiable Premiums and Misleading Representations or stealth marketing regulations, or definitive claims of effects and efficacy that cannot be legally asserted under the Pharmaceutical and Medical Device Act. These are not matters of preference; they involve standards that must be upheld. When making such a request, it also helps to explain why the correction is needed, so the influencer can make the change with a clear understanding of the reasoning.
What Happens When You Go As Far As Specifying Phrasing or Tone?
Details of expression—such as phrasing, cut composition, or the pacing of speech—are part of the influencer's own communication style. If you specify these details too, the result will clearly diverge in tone from the influencer's usual posts, and followers are more likely to perceive it as a heavily advertised post. As a result, the very value you were aiming for—a natural-sounding mention—ends up being lost. Additionally, the more detailed the correction instructions become, the more likely the influencer is to decide to decline the post altogether.
How Should Correction Requests Be Communicated Without Causing Friction?
The basic approach is to clearly convey both the reason for the requested change and the specific part in question—for example, "This part needs to be corrected because it's factually inaccurate" or "This part requires PR labeling, so please add it." Rather than handing over rewritten text, it's preferable to communicate what needs fixing while leaving the actual wording up to the influencer.
Where Should You Draw the Line When in Doubt?
When unsure, the guiding question is whether the correction relates to a rule that must be upheld or to the brand's credibility, or whether it's simply about bringing the content closer to your own preference. We believe that if it's the former, the request is appropriate; if it's the latter, you should refrain from making it.
Scope of This Article
This article addresses the scope of correction requests at the draft or script stage before posting. It does not cover deliverable specifications set out in contracts, or conditions such as the number of posts or usage period agreed upon at the time of the request. For more on the granularity of requests itself, see Same Product, Different Outcomes Depending on Request Granularity: A Practical Discussion on Briefing Design. For the basics of PR labeling, see What Is PR Labeling for Sponsored Collaboration Posts? The Basics of Stealth Marketing Regulations and Practical Frameworks.
Conclusion
Correction requests should be limited to matters involving standards that must be upheld. Leaving the details of expression up to the influencer protects both the naturalness of the post and the long-term relationship of trust.